FAQ

Everything you need, before you book

Don’t see your question? Call our 24/7 concierge dispatch.

We recommend at least 24 hours' notice. Last-minute bookings are accepted based on availability — call our 24/7 dispatch.

Yes. All airport pickups include free flight tracking; your chauffeur adjusts to delays automatically.

Vehicle, licensed chauffeur, fuel, tolls (estimated), bottled water, and gratuity-optional pricing. Parking and wait-time may apply.

Free cancellation up to 24 hours before pickup for sedans/SUVs/Sprinters. Group vehicles require 72 hours.

A standard 20% gratuity is added to most quotes; you may adjust at checkout.

All major credit cards, ACH, and corporate billing accounts.

Yes — JFK, LGA, EWR, TEB, HPN, ISP and most regional airports across NJ, NY and CT.

All chauffeurs are TLC/CDL licensed, background-checked, and drug-tested.

Premium Mercedes Sprinter van service for airport transfers, point-to-point rides, hourly service, and long-distance trips across NYC, NJ & CT.

NY, NJ, CT and Beyond

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